Privacy Policy

1. Information We Collect

We collect information in the following ways:

Information you provide directly:

• •Account registration details (name, email address, business name, restaurant type)
• •Billing and payment information (processed via our payment processor; we do not store full card numbers)
• •Content you upload to generate videos (menus, photos, brand assets)
• •Communications with our support team

Information collected automatically:

• •IP address and approximate geographic location (used for regional access controls)
• •Browser type, operating system, and device information
• •Pages visited, features used, and session duration
• •Cookies and similar tracking technologies (see Section 6)

AI-generated content data:

• •Prompts, preferences, and selections you make when generating video content
• •Template choices, style preferences, and output settings
• •Generated video files and associated metadata

2. How We Use Your Information

We use collected information to:

• •Create and manage your account and deliver the platform's core features
• •Generate AI video content based on your inputs and preferences
• •Process payments and manage your subscription
• •Apply geographic access controls for credit-consuming features (limited to US and Canada)
• •Send transactional emails (account confirmations, receipts, usage alerts)
• •Send product updates and marketing communications (you may opt out at any time)
• •Improve our AI models, templates, and platform features using aggregated, de-identified usage data
• •Detect, investigate, and prevent fraud, abuse, or violations of our Terms of Service
• •Comply with applicable legal obligations

3. Legal Bases for Processing (Canadian & US Residents)

For users in Canada, we process your personal information under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws. Our legal grounds include your consent, the performance of our contract with you, and our legitimate business interests.

For users in the United States, we comply with applicable state privacy laws where they apply, including the California Consumer Privacy Act (CCPA) for California residents.

4. Sharing Your Information

We do not sell your personal information. We may share information with:

• •Service providers: Cloud infrastructure (Cloudflare), payment processors, email delivery services, and video rendering APIs — bound by data processing agreements
• •Legal authorities: When required by law, court order, or to protect our legal rights
• •Business transfers: In connection with a merger, acquisition, or sale of assets, with prior notice to you

5. Geographic Access Controls

Credit-consuming AI features on ForRestaurants.ai are currently available to users located in the United States and Canada. We use IP-based geolocation (via Cloudflare) to enforce these regional restrictions. This data is used for access control only and is not stored or sold.

6. Cookies & Tracking

We use cookies and similar technologies for:

• •Essential cookies: Authentication sessions, security, and platform functionality
• •Analytics cookies: Understanding how users navigate the platform (aggregated and anonymized)
• •Preference cookies: Remembering your settings and template preferences

7. Data Retention

We retain your account and usage data for as long as your account is active or as needed to provide services. After account deletion:

• •Account profile data is deleted within 30 days
• •Uploaded media and generated videos are deleted within 60 days
• •Billing records are retained for 7 years as required by applicable tax laws
• •Anonymized, aggregated analytics data may be retained indefinitely

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• •Access: Request a copy of the personal information we hold about you
• •Correction: Request correction of inaccurate or incomplete information
• •Deletion: Request deletion of your personal information (subject to legal retention requirements)
• •Opt-out: Unsubscribe from marketing communications at any time via the link in any email
• •Data portability: Receive your data in a structured, commonly used format
• •Withdrawal of consent: Where processing is based on consent, you may withdraw it at any time

9. Children's Privacy

ForRestaurants.ai is a business-to-business platform intended for use by restaurant operators and business professionals. We do not knowingly collect personal information from individuals under the age of 18. If you believe a minor has submitted information to us, please contact us immediately.

10. Security

We implement industry-standard security measures including HTTPS encryption, access controls, and secure infrastructure hosted on Cloudflare's global network. However, no system is completely secure. We encourage you to use a strong, unique password and notify us promptly of any suspected unauthorized access.

11. Third-Party Links

Our platform may contain links to third-party websites or services (including social media platforms). We are not responsible for the privacy practices of those sites. We recommend reviewing their privacy policies before providing any personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you via email and/or a prominent notice on the platform at least 14 days before the change takes effect. Your continued use of ForRestaurants.ai after the effective date constitutes your acceptance of the updated policy.

13. Contact Us

For privacy-related questions, requests, or complaints:

• •Email: [email protected]
• •General inquiries: [email protected]
• •Phone: 647-999-1198
• •Mail: ARTeFAC Digital · Mississauga, Ontario, Canada

If you are located in Canada and are not satisfied with our response, you may file a complaint with the Office of the Privacy Commissioner of Canada at www.priv.gc.ca.